bugs

How do I fill out a bug report?

Please visit our Mantis bug database and click "Report Issue". Use the template found in "What type of information should I provide in my bug report?"

Do I need to have a Mantis account?

Yes, this is so we can track your bugs as well as reduce spam.

I crashed, what do I do?

All platforms

• Sophie currently has no internal proxy settings, which may cause problems in settings with firewalls. If you want to use a Sophie book that uses comments or remote objects in such an environment, you might need to configure your firewall to allow access to comments.sophieproject.org (128.125.146.137) on port 80.
• Importing media from a URL with a redirect may not work properly. Work around: download media to the desktop and import directly into Sophie. (Mantis)